| 34197786 |
Inquiry for the item from 240**** |
jes******* |
2018-12-31 |
Answered |
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Hi
Is the 900gram pillow suitable for a 5 yrs old kid? Previously I bought the ultracel 900g. |
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[Re] Inquiry for the item from 240****
Hi, it depend on the kids preference and acceptabilty. If the kid is comfortable with ultracel 900, this one should be suitable as well. |
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| 33701177 |
Inquiry for the item from sha**** |
tes******* |
2018-11-19 |
Answered |
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Hi, can i check if the 1200mg and 1400mg still in stock? |
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[Re] Inquiry for the item from sha****
Hi YTS, we will update the stock once the shipment arrives. Thanks! |
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| 27399101 |
Inquiry for the item from ela**** |
ela******* |
2017-06-27 |
Answered |
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Hi, when will there be stock for the 900g pillow? |
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[Re] Inquiry for the item from ela****
Hi, we are having shipment arrival with this few days. Once received will update the quantity for ordering.
Sorry and thanks. |
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| 25881001 |
Exceed Down pillow vs Ultracel pillow |
yiw******* |
2017-02-23 |
Answered |
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Hi, can you kindly let me know what is the difference between this pillow and the Ultracel pillow? Thanks. |
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[Re] Exceed Down pillow vs Ultracel pillow
Hi, Exceed Down pillows are made up of 7 hole synthetic fibre and add Down alternate feel into it. 7 hole fibre for better air circulation and Down goodness foe comfort.
Ultracel are also made up of synthetic fibre. It improvise gel like feeling but not on memory foam or other foam but on fibre.
Both pillows use synthetic fibre to bring the goodness and are easier to clean and manage. |
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| 24418472 |
Buy and exchange previous pillow |
fun******* |
2016-10-31 |
Answered |
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Hi,
I bought a 1400g Epitex down pillow last week from Changi City Point. There were no beds to test on so I had to try it at home. Only then I realised it is too high for me. It is good as new and I did not sleep on it after that and kept it in the original packaging.
I am interested to buy a 1200g and 900g pillow for myself and my wife.
I would like to request your understanding in allowing me to exchange the 1400g for 1200g. Although there is a price difference of $10, I am willing to forgo the $10.
Then I will also buy a 900g pillow as well.
Hope you can consider my request.
Thank you, hope to hear from you soon before the time-sale / group buy expires. |
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[Re] Buy and exchange previous pillow
Hi, sorry to inform you that for pillows there is no exchange or refund for it due to hygiene purpose. |
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